Last updated: 03 May 2026

1. Who We Are

LAF Tutors (“we”, “us”, or “our”) operates the website https://www.laftutors.com (the “Site”) and provides online educational support services, including GCSE English tutoring, feedback, and learning resources (the “Services”).

For applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), we are the data controller of your personal information.

📧Contact email: [email protected]

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. When we do, we will update the “Last updated” date above.

3. Personal Information We Collect

The personal information we collect depends on how you interact with our Site and Services.

A. Information You Provide Directly

When you contact us, register interest, or use our services, we may collect:

Parent/guardian name

Student name (where provided)

Email address and phone number

Information submitted via forms or enquiries

Communications with us (email, WhatsApp, SMS, etc.)

Providing certain information is necessary for us to deliver our Services effectively.

B. Information Collected Automatically

When you visit our Site, we may automatically collect:

IP address

Device and browser type

Pages visited and interactions

Approximate location (based on IP)

This information is collected using cookies and similar tracking technologies.

C. Information from Third Parties

We may receive information from trusted third-party providers, including:

GoHighLevel (CRM, website hosting, forms, and automation tools)

Analytics and marketing platforms

Communication tools (e.g. email or messaging platforms)

All data is processed in accordance with this Privacy Policy.

4. How We Use Your Personal Information & Legal Basis

We only process personal data where a lawful basis applies.

Purpose Legal Basis Provide tutoring services and support Contractual necessity Respond to enquiries and provide customer support Legitimate interest Improve our website and services Legitimate interest Website analytics and tracking Consent Marketing communications Consent Security and fraud prevention Legitimate interest Legal compliance Legal obligation

5. Marketing & Communications

With your consent, we may send you emails or messages about our services, offers, and updates.

You can opt out at any time by:

Clicking the “unsubscribe” link in emails

Contacting us directly

We do not sell your personal data.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Ensure the Site functions correctly

Understand how visitors use our Site

Improve user experience

Support marketing and advertising

Non-essential cookies (such as analytics and marketing) are only used with your consent.

You can manage your cookie preferences through your browser settings.

7. How We Share Personal Information

We may share your information with trusted third parties who support our services, including:

GoHighLevel (CRM, hosting, automation)

Email and communication providers

Analytics and marketing platforms

All third parties are required to handle your data securely and in compliance with data protection laws.

8. International Data Transfers

Your personal data may be processed outside the UK or EEA.

Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal protections.

9. Data Security & Retention

We take appropriate measures to protect your personal data. However, no system is completely secure.

We retain data only as long as necessary to:

Provide our Services

Meet legal obligations

Resolve disputes

10. Your Rights

Under UK GDPR, you may have the right to:

Access your personal data

Correct inaccurate information

Request the deletion of your data

Restrict or object to processing

Withdraw consent at any time

Request data portability

To exercise your rights, contact us at: [Insert email]

We may need to verify your identity before responding.

11. Children’s Data

Our Services are designed for students, but are intended to be accessed and managed by parents or guardians.

We do not knowingly collect personal data directly from children without parental involvement.

If you believe a child has provided personal data without consent, please contact us so we can remove it.

12. Complaints

If you have concerns about how we handle your data, please contact us first.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

📧 [email protected]